Your First Agentic Salesforce Consulting Partner
Salesforce is the most powerful platform in the enterprise. With an ecosystem ready for its next chapter. We didn't wait for it. We built to compete for it.
Why We Built an Applied AI Consulting Partner
ReDEFY was founded by two partners who scaled a Salesforce consulting firm to acquisition by a global systems integrator. After the acquisition, they continued to lead Salesforce delivery at a scale few have seen: thousands of consultants, hundreds of projects, some of the largest Industry Cloud implementations in the world. Leaving in January 2026, they believed the best version of a Salesforce Partner had not been built yet.
The Salesforce platform is entering its most powerful era. Agentforce, Data 360, and Industry Clouds are giving enterprises the ability to deploy their own intelligence at a scale that was not possible two years ago. That moment deserves a delivery model built to match it.
ReDEFY was built from the ground up for this era. Our consultants pair with purpose-built AI agent swarms to deliver Salesforce implementations faster, with less risk, and with full traceability from requirement through configuration.
The Founders of ReDEFY
Manosh Chakravorty - Co-Founder and CEO
We started ReDEFY because we've spent our careers watching brilliant technology get trapped behind complex delivery organizations and byzantine distribution channels. Enterprises need Salesforce partners that aren't defending legacy business models from the previous era. We aspire to be the partner that shows up with the platform, the models, and the expertise to prove ourselves on the first day of a workshop and deliver outcomes in weeks.
Karthik Akula - Co-Founder and CTO
The most important shift in enterprise technology right now is the move from AI as a feature to AI as an operating layer. Our Agent Outcome Engine gives enterprises the ability to see inside their Agentforce and Agentforce Voice deployments with the detail required to invest at scale. And our Agentic Implementation Engine doesn't just advise on Salesforce Industry Cloud deployments, it builds them.
Frequently Asked Questions About ReDEFY
What is ReDEFY?
ReDEFY is an Applied AI Consulting Partner headquartered in Herndon, Virginia. Consultants paired with AI agents. Salesforce Industry Clouds delivered in weeks. Agentforce deployments that earn trust from day one.
What makes ReDEFY different from other Salesforce consulting partners?
We don't walk in to demo your use case. Every partner can do that. We walk in to show you how we implement differently. Workshops around your requirements, working output the following morning.
What Salesforce products does ReDEFY implement?
Industry Clouds, core platform, Data Cloud, and Agentforce across text and voice. We start with what matters most to your business today and expand into what creates value next.
Why does ReDEFY provide AWS Connect and Salesforce CCaaS services?
Our AWS practice exists to serve our Salesforce practice. Today more than 70% of Salesforce contact centers run on AWS Connect infrastructure. We evaluate each against your requirements to architect the right fit.
Where is ReDEFY located?
ReDEFY is headquartered in Herndon, Virginia, with an office in Washington D.C. Our employees live across North America and India. We serve clients nationally across the United States.