Your First Agentic Salesforce Consulting Partner
Salesforce is the most powerful platform in the enterprise. With an ecosystem ready for its next chapter. We didn't wait for it. We built to compete for it.
Why We Built an Applied AI Consulting Partner
ReDEFY was founded by two partners who scaled a Salesforce consulting firm to acquisition by a global systems integrator. After the acquisition, they continued to lead Salesforce delivery at a scale few have seen: thousands of consultants, hundreds of projects, some of the largest Industry Cloud implementations in the world. Leaving in January 2026, they believed the best version of a Salesforce Partner had not been built yet.
The Salesforce platform is entering its most powerful era. Agentforce, Data 360, and Industry Clouds are giving enterprises the ability to deploy their own intelligence at a scale that was not possible two years ago. That moment deserves a delivery model built to match it.
ReDEFY was built from the ground up for this era. Our consultants pair with purpose-built AI agent swarms to deliver Salesforce implementations faster, with less risk, and with full traceability from requirement through configuration. We drive platform consumption, contract for outcomes, and prove value before the first SOW is signed. When Salesforce account teams bring us into a deal, we make the platform shine. When clients bring us into a project, we make their investment compound.
We exist to elevate every team we work with. Clients, Salesforce, and the people who join us to do the work.
The Founders of ReDEFY
We started ReDEFY because we've spent our careers watching brilliant technology get trapped behind complex delivery organizations and byzantine distribution channels. Enterprises need Salesforce partners that aren't defending legacy business models from the previous era. We aspire to be the partner that shows up with the platform, the models, and the expertise to prove ourselves on the first day of a workshop and deliver outcomes in weeks.
The most important shift in enterprise technology right now is the move from AI as a feature to AI as an operating layer. Our Agent Outcome Engine gives enterprises the ability to see inside their Agentforce and Agentforce Voice deployments with the detail required to invest at scale. And our Agentic Implementation Engine doesn't just advise on Salesforce Industry Cloud deployments, it builds them. That's the difference between AI that demonstrates well and AI that transforms how a business runs.
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Frequently Asked Questions About ReDEFY
ReDEFY is an Applied AI Consulting Partner headquartered in Herndon, Virginia. We didn't adapt a legacy consulting model for AI. We built a delivery model around it. Consultants paired with AI agents. Salesforce Industry Clouds delivered in weeks. Agentforce deployments that earn trust from day one.
We don't walk in to demo your use case. Every partner can do that. We walk in to show you how we implement differently. Workshops around your requirements, working output the following morning. Two proprietary suites designed to skip the sales pitch and start the workshop before the contract is signed.
Our AI agents are purpose-built for Salesforce delivery, grounded in industry data models and designed to make every cloud work harder for your business. Industry Clouds, core platform, Data Cloud, and Agentforce across text and voice. We start with what matters most to your business today and expand into what creates value next.
Our AWS practice exists to serve our Salesforce practice, not compete with it. Today more than 70% of Salesforce contact centers run on AWS Connect infrastructure. Salesforce CCaaS was built in the AI era with a richness and depth that earlier contact center products never had. Both platforms are real options. We evaluate each against your requirements, your integration landscape, and your Agentforce roadmap to architect the right fit. No sales pitch, just a workshop and a well reasoned road map.
ReDEFY is headquartered in Herndon, Virginia, with an office in Washington D.C. Our employees live across North America and India. We serve clients nationally across the United States in both the private and public sectors.
Ready for an AI-Powered Salesforce Implementation Partner?
If you need Agentforce to earn trust at scale, Salesforce Industry Clouds delivered in weeks, or modernizing your contact center, we should talk.